[vc_row][vc_column width=”1/2″][kapee_heading title_tag=”h4″ title_align=”left” title_separator=”underline” title=”Shipping Information”][kapee_accordion icon=”triangle” active_tab=”1″ toggle=””][vc_tta_section title=”Do I need an account to place an order?” tab_id=”1559404497869-d7ba4538-2dc6″][vc_column_text css=””]No, you can place an order as a guest. But creating an account allows you to track orders, save shipping addresses, and access special deals.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I place an order?” tab_id=”1559404497914-9576fa4d-7368″][vc_column_text css=””]

Browse your favorite products, choose the right size or variant, add them to your cart, and proceed to checkout. Fill in your shipping details, select a payment method, and confirm your order!

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I modify or cancel my order after placing it?” tab_id=”1559404497963-4b60b8d6-191a”][vc_column_text css=””]Yes, but only before your order is shipped. Please contact our support team immediately at support@kidsshoppy.com or WhatsApp us.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your delivery charges?” tab_id=”1559404498021-f8d3ddfb-ad84″][vc_column_text css=””]

• Free shipping on prepaid orders above ₹499

• ₹49 shipping fee on orders below ₹499

• ₹30 extra for Cash on Delivery (COD) where applicable

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will it take to receive my order?” tab_id=”1559404498072-da555528-e89b”][vc_column_text css=””]

We ship within 24–48 hours. Delivery usually takes:

• 2–4 days in metro cities

• 4–7 days in other locations

• Up to 10 days in remote areas

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will it take to receive my order?” tab_id=”1750528148749-17682aba-0a9c”][vc_column_text css=””]

We ship within 24–48 hours. Delivery usually takes:

• 2–4 days in metro cities

• 4–7 days in other locations

• Up to 10 days in remote areas

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I track my order?” tab_id=”1750528182171-21d860f7-d14f”][vc_column_text css=””]

You’ll receive a tracking link via SMS/email after shipping. Or use the Track My Order page on our website.

[/vc_column_text][/vc_tta_section][/kapee_accordion][/vc_column][vc_column width=”1/2″][kapee_heading title_tag=”h4″ title_align=”left” title_separator=”underline” title=”Returns & Refunds”][kapee_accordion icon=”triangle” active_tab=”3″ toggle=””][vc_tta_section title=”What is your return policy?” tab_id=”1559403906970-14e85d08-1f99″][vc_column_text css=””]

Returns are accepted within 7–15 days of delivery for:

• Wrong product

• Damaged product

• Size issues
  Returned items must be unused, unwashed, and in original packaging with tags.

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Email us at returns@kidsshoppy.com with your Order ID, issue details, and photos (if needed). We’ll guide you through the return process.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does it take to get a refund?” tab_id=”1559404232054-0dd1fbd1-b2f4″][vc_column_text css=””]

Refunds are processed within 5–7 working days after we receive and inspect the returned item.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are your products safe for children?” tab_id=”1559404261516-bbb1141c-9ec8″][vc_column_text css=””]

Absolutely! All our products are carefully selected to be child-safe, non-toxic, and skin-friendly.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I choose the right size?” tab_id=”1559404301447-d728332f-86b5″][vc_column_text css=””]

Use the Size Guide available on each product page. If you’re unsure, feel free to reach out for size assistance.

[/vc_column_text][/vc_tta_section][/kapee_accordion][kapee_heading title_tag=”h4″ title_align=”left” title_separator=”underline” title=”🛠️ Other Questions”][kapee_accordion icon=”triangle” active_tab=”3″ toggle=””][vc_tta_section title=”Can I place a bulk order for return gifts or school items?” tab_id=”1750528420969-a8947bd8-cae6″][vc_column_text css=””]

Yes! For bulk or custom orders, please email us at support@kidsshoppy.com or WhatsApp us directly.

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📞 Still Have Questions?

Our customer support team is happy to help you Monday–Saturday, 10 AM – 6 PM.

📧 support@kidsshoppy.com

📱 Call or WhatsApp: +91- 6304587347

💬 Live Chat available on the website

Thank you for choosing KidsShoppy.com – India’s favorite destination for kidswear, toys, and more! 🌟

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