Customer Service


👩‍🍼 Customer Service – We’re Here to Help!

At KidsShoppy.com, we’re committed to making your shopping experience smooth, safe, and stress-free. Whether you need help with placing an order, tracking a shipment, or managing returns, our customer support team is here for you every step of the way.


🛍️ How Can We Help You Today?

✅ Order Support

Need help with your order? Whether you want to modify, cancel, or check the status—our support team is just a click away.


🚚 Shipping & Delivery

  • We deliver PAN India.
  • Most orders are shipped within 24–48 hours.
  • Delivery time may vary between 2–7 working days based on location.
  • You’ll receive a tracking link via email/SMS after your order is dispatched.

🔄 Returns & Refunds

Not satisfied with your order? Don’t worry!

  • Return Window: 7–15 days from the date of delivery
  • Conditions: Product must be unused, unwashed, and in original packaging
  • Refund Mode: To original payment method or store credit

📩 For returns or exchanges, email: returns@kidsshoppy.com
📋 View our Return Policy for more details.


💳 Payment & Security

  • We accept UPI, Debit/Credit Cards, Net Banking & COD (selected locations)
  • Payments are processed via 100% secure & encrypted gateways
  • We never store your payment information

📞 Contact Our Support Team

We’re available from Monday to Saturday, 10 AM – 6 PM

  • 📧 Email: support@kidsshoppy.com
  • 📱 Phone/WhatsApp: +91- 8499932365
  • 💬 Live Chat: Use the chat icon on the bottom-right corner of the website

🙌 Our Promise to You

At KidsShoppy, your satisfaction and your child’s happiness are our top priorities. Our team works hard to ensure every order is handled with care and delivered on time. If something isn’t right, we’ll make it right—because we care.


Thank you for shopping with KidsShoppy.com – where little moments mean a lot! 🌈


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